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Businiess name:
Roggie's Brew & Grille
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Review by:
citysearch c.
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Review content:
Who cares about their food, the value, the atmosphere. The bottom line is this place has the worst customer service. Time and time again the Roggie's staff have proven themselves to be racially prejiduced and their treatment of customers of minority descent is terrifying. Yelling "Chinatown in the house" because Asian customers are present is unacceptable. I went once with my boyfriend and we were both refused service because I was under 21, even though it was past 7 o'clock (after happy hour) and there were seats available. My friend went this afternoon and was refused service because she only had a MA id (she has no driver's license and doesn't carry around her passport 24/7). When I called, the person who ansered initially assured me that a state id was sufficient for entry into happy hour. It seems like that is the prevailing logic but after I was put on hold their id policy miraculously changed to only accepting liquor ids. Sounds like bs to me. I wonder if their policy would have been different had my friend not been Asian. Whatever. This place is trash.
Pros: Nothing
Cons: The customer service
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