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Businiess name:
Empower Group, Inc.
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Review by:
citysearch c.
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Review content:
Beware of this "Authorized" BMW Service Facility. They are a fraud. The other reviews on this site were written by the Sales people themselves and the owner.
I believed the reviews and a friend's recommendation. What I didn't know was that my friend only had their oil changed at this shop and never a serious repair.
This shop took my money and did not repair my car. As a matter-of-fact, the car was returned to me in WORSE condition and I had to pay another repair facility to undo the damage they had caused and repair the car. I was without a car for two weeks! And my expenses mounted with the rental car I had to pay for.
My friend that referred me to the dealership suffered similar problems with their car and I referred another friend around the same time that I had my car repaired and all three of us were ripped off. This dealership charged us with a "computer diagnostics" fee close to $100 each, not including the hundreds of dollars I paid them to ATTEMPT to repair my vehicle. Then, they couldn't repair it and kept giving me different estimates of what they THOUGHT was wrong with the car. What was the computer diagnostics fee for if they didn't have a computer tell them EXACTLY what was wrong with my vehicle??? Again, they ripped us all off.
Beware.
Pros: NONE THEY ARE CROOKS
Cons: TOOK MY MONEY AND TWO OF MY FRIENDS THAT I REFERRED
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