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Businiess name:
Loca Luna
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Review by:
citysearch c.
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Review content:
After using this restaurant for my law firm's recruiting events and lunches, I will NEVER return to Loca Luna again. I planned a brithday party for a friend and 17 other people. I called THREE times during the week to confirm the logistics with Loca Luna. However, they sat us at a table for 12 and forgot 6 chairs. The management then tried to tell me that at a tapas restaurant, customers are suppose to "sit very close." The manager then proceeded to give me a tour of the restaurant to show me "how close" the patrons sit. WHO CARES?!?! At one point, the manager finally offered to sit us at a larger table. However, it wasn't until a hour later and after we were served our food, that the table became available.
The fact is they screwed up and DIDN'T CARE. When I asked them to please compensate my friend for ruining her birthday, they said "no" and that they "were doing the best they could." What the hell?
Loca Luna is a second-rate restaurant with terrible service.
Cons: Everything, including terrible service
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