Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Toyota of Bedford Service Department
|
|
Review by:
Guest
|
|
Review content:
I'm writing to let you know how impressed I am with your Service Team. In particular, I'd like to commend and praise Mike for his excellent customer service. I bought my car from Bedford back in 2003 and have taken it to your location every few months or so for the 5,000 mile check up and other work. Mike has assisted me with a few of these visits, but one in particular still stands out in my mind a few months after it happened because Mike handled the situation so well. Sometime in Spring 2010, I took my car in for routine work, and Mike informed me of extensive damages and defects that needed to be fixed. It was a Thursday, I remember. The price tag was high, and my car needed to be left overnight for a few days to complete all teh necessary work. I was very discouraged by the high cost and wasn't sure what I'd do without my car for a weekend, but Mike assured me that he'd get everything done in a speedy manner and try to keep the costs down for me. Mike had also initially suggested that I look at other cars to replace the one I had, which was hard to hear as well. Due to ammount I was sure I'd have to spend a lot of money. Mike told me that he'd get me a rental car - free of charge - and would be in touch with an update. Around 4:30 pm the next day, Mike told me that my car could be picked up that night. I rushed over after work: my car was given a clean bill of health. Everything has been fixed so fast! Given my frustration with the situation to begin with, I was honestly very impressed by Mike's communication throughout this ordeal. He went through the breakdown with me and told me he'd tried to keep the costs low. He'd also expedited my car's repairs since it was close to a weekend. When I drove away that day, I felt a lot better about the situation. I'll be the first to tell you that I'm not the most mechanically-inclined individual when it comes to cars, which has made me skeptical of even getting my car serviced in the past because I sometime feel that I'm being ripped off. In Bedford,
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|