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Businiess name:
Rainbow Veterinary Hospital Inc
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Review by:
Guest
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Review content:
I found a great Vet who was real world and knowledgeable at Rainbow Vet Hospital in Burbank (Dr. Metzger) after consistent terrible experiences at Crown City Vets. He is close to retirement and is genuinely committed to taking care of pets, not making profits, marketing, or increasing patient flow at the cost of care. If you ask the right questions and he does not have another pet waiting, he will tell you everything you want to know about your pet without feeling rushed. It also did not matter to him that I would unfortunately not be a regular customer because I moved to out of state soon after I switched to him. Just before I left, I brought my dog in again to update her vaccines and certified her safe for air travel. She accidentally released her bladder while getting her shots out of a fear/shock instinct. Some urine got on Dr. Metzger & the vet tech and it got all over the consult table, her chart, and the freshly written up air travel paperwork. Dr. Metzger and the tech were not ruffled by this, cleaned it up without complaint, made a new chart for her, and filled out the paperwork all over again, which really impressed me, showing compassion and patience to a dog who was scared and needed his care! It turns out that one of my friends that grew up in Burbank took his family dog here ~10+ years ago regularly. He said that the vet hospital was consistently cordial, attentive to his dog, and had no complaints. I believe that his vet at the time was also the benevolent Dr. Metzger.
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