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Businiess name:  Maxwell's Salon of London
Review by:  citysearch c.
Review content: 
Found this salon through citysearch. I honestly don't know how they got such good ratings; The quality has probably dropped in the last months. The worst experience I have ever had with hair. I came in and the salon was very old and not clean as hair was everywhere. The receptionist was nice and the clientele was quite senior. I had my haircut and highlights done by Erin. She did it in less than 40 minutes which is unusual. She bleached out my virgin hair and insisted on caramel which turned out a bland rusty colored mess and gave me a mop with some flair on the bottom for a haircut. The dye job looked as if a guy was trying to cover up his whites with a drugstore color that wasn't working for him. On top of that, the way she shampoos; it is as if someone was pounding my head and splashing water at the same time; it was so rough that one of my earring almost fell off. I basically paid my charity of $110 (I got a $20 discount for the wednesday deal: original total being $130) and hoping that can finance more education on how to do hair and highlights. I then headed over Toni and guy to get a mass makeover: I had to do some highlight touchups and a toner to provide some contrast and bring up the length because the hair layers was not connected and some length had to be sacrificed. Total came out $195. I gladly paid a sizeable tip (much more than 25%) for salvaging what was once a miserable state of hair. I am moving on and I hope people will learn from me and stay far far away. And if you are getting extensions, she's doing it for the money and not because she loves hair (her words verbatim). Pros: None, maybe location Cons: No education to keep hairstylist up to do date

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