Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Gymagine Gymnastics
|
|
Review by:
Guest
|
|
Review content:
I signed my daughter up for a Friday class and paid for the whole session (6 weeks of lessons I think). After the first lesson we were told that there was not enough participants so it would merge with the Thursday class (a day my daughter is unable to attend). My daughter was extremely disappointed, but to make matters worse, Gymagine would not give me a refund for the remaining lessons!!! They said I could only receive "credit" towards future lessons. I just about came unglued as I can't imagine any business thinking it is okay (or legal) to accept money from a customer and then cancel the date and not offer a refund.
A few days later a manager called me and said she would give me a refund "this one time", but that their policy is usually NO REFUNDS only credit. I think Gymagine needs to study up on the law and the term "bait and switch" and they will learn that they are breaking the law by denying refunds when THEY cancel or change a date. It doesn't matter that they eventually gave the refund. Who wants to do business with a company that makes you get nasty just to get what is fair? They lost me forever and I have 3 kids that would have taken lessons with them.
I guess I am still bitter about my first experience with Gymagine 8 years previously. I signed two kids up for a "parents night out" event as I had a work-related Christmas party to go to. When I arrived at Gymagine their doors were locked up and I thought I had the dates wrong and went into a panic. They had no message about a cancellation on their phone machine, no sign in the door, etc. A few other parents also showed up. We later found out that they canceled the event! (a phone call or something would have been appreciated!!)
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|