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Businiess name:
Viceroy Palm Springs
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Review by:
citysearch c.
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Review content:
33+ people were infected/poisoned by something at The Viceroy Palm Springs this past weekend and the hotel refuses to compensate us in any way for ruining our stay. Most of us were there for a wedding. The bride and groom both got ill. The maid-of-honor didn't even make the dinner, and the best man had to leave after his toast because he was violently ill. They charged the maid-of-honor $100 to clean her bathroom after they caused her to miss her best friend's wedding. Stay classy, Viceroy. Other things: all ice machines were nonfunctioning, the valet never showed at check-in so I had to street park, the pool waiter was slow and surly, and the gym is teeny. Rooms are small and a bit musty. I would recommend none of you ever stay here. Go to the Parker Meridien or The Ace if you're in Palm Springs. Please let everyone you care about know this.
Pros: Good location & multiple pools
Cons: small rooms, low value, understaffed, expensive, illness
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