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Businiess name:
Asien's Appliance, Inc.
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Review by:
Guest
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Review content:
I found Asien's Appliance through a Google search; I was interested in replacing my 15-year old washer in time to take advantage of the California Cash for Appliances rebate that was scheduled to commence on April 22, 2010. And, if I was going to replace my still working but rusting out in places washer, I wanted to buy a matching dryer and take advantage of the buy-both rebate that I discovered most major laundry appliance manufacturers were offering. I had seen eye-catching ads by Home Depot and Lowes, but calling those big-box stores to find out if they actually had in stock a qualifying Tier 3 washer and companion dryer turned out to be an impossible task: You have to first navigate a phone tree even to talk to a receptionist to route you to the laundry appliances department. Then wait for 10 minutes for someone to answer before hanging up in disgust. As promised, Asien's delivered the following day, and accommodated my request that they call me at my work number about 15 minutes before arriving, so I could meet them at my house. The two-person installation crew disconnected my old washer and dryer, took the old washer away for recycling, and provided me with the required California Cash for Appliances Certificate of Recycling/Demanufacturing form. They had agreed to also take my old dryer, but, when I subsequently learned that a co-worker was in need of dryer, didn't object to leaving the old, still working dryer instead of carting it away. Now, here's what most impressed me: the Asien's crew did a careful job of leveling my new washer and ensuring that the leveling screw locknuts were tight. High-efficiency washers spin at about double the speed of a conventional washing machine, so the proper leveling is particularly important. My web research had also revealed that the leveling lock nuts MUST be secured, as well, otherwise you will end up with a "walking" washer; not good. Finally, the Asien's installers upgraded my dryer vent to current code, a problem I wasn't aware of, and appreciated having f
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