Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
La Ritz Spa & Salon
|
|
Review by:
citysearch c.
|
|
Review content:
I chose this spa based on the other great reviews, but I'd have to rate it as being just an "Okay. Nice." spa...not an "OMG! Fabulous!" spa. First I will discuss my experience in regards to customer service. The owner was very nice when booking me to come in for the spa package for the next morning at 10:15. Her assistant called that evening and confirmed a different time, so I asked her to double check and she assured me that my appt was for 10:45. However, when I arrived at 10:50, the owner informed me that I should have been there 30 min before. But this was a minor mix up- she took my info and I was ready to have a relaxing birthday. After my husband paid for the services, he informed me that he was charged a 20% gratuity fee. I have previously worked in the service industry, so I understand that some people are not inclined to tip when they should. However, customers should be informed about the fee at the time of booking. The staff was very friendly and knowledgeable. The nail technician April, and beauty consultant LaTedra were extremely professional and super nice- as they both offered me some great tips and useful information. The massage therapist was also friendly, but my massage was less than what I expected-It felt more like a good rub down. With regards to the actual space, I think it could be made to feel more luxurious. The purses for sale in the front lobby sort of detracts from the "spa" ambience, and the decor could be vamped up a few notches. The location was great- easy to find and in close proximity to shopping- which makes for a perfect spa day! The complimentary wine was a nice touch, but I would have liked to receive it during my pedicure because It was impossible to drink while getting a facial, massage, or manicure. Overall, I had a good experience and I would return for individual services rather than a package.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|