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Review content:
I came to this "4 Star Salon" seeking something new and fresh for my hair. The lady that did my hair, Krista, was "really good with blondes." I wanted some low lights and the underneath portion darkened as well. What I got was a mess. The top half was red, brass, and the bottom was gray. She wasn't happy with it either, so we started again. Five hours later, she wanted to do it again. I couldn't stay, so I offered to come back the next day. I payed for my services and left. Yes, I PAID FOR MY SERVICES!! Big mistake. The next day I came in and brought a picture so there was no mis-understanding. I thought it was going to be great, and when she was done, it was still brown, it was still brassy, and the underneath was still grey! She had no idea what she was doing. At this point I was in tears, and needed someone else to do my hair. That's when Tegan took over. She knew what she was doing and it showed. She put blonde back in, and I was much happier than when I got there. The problem, however, is that my hair is still partly grey, and my scalp was so sore from being colored 3 times prior, that Tegan wanted to keep the color away from my scalp, leaving two inches of brown that still need to be covered. I got in touch with Pat, the owner, to see what they could do for me. Pat and Krista were on confernce call and ganged up on me. I was not heard, they were not nice, and I will never go back. They are not willing to do anything else for me to make me satisfied. They feel I didn't know what I wanted, and I feel they don't know what they are doing. I will not recommend this salon to my worst enemy! I have hair down to the middle of my back, and I take good care of it. I feel bad for anyone who has gotten their hair screwed up, but worse for anyone who has paid $300 to get it "better than is was, but still unsatisfied!" To Salon Dante...change your "satisfaction guaranteed" policy, because it's a lie! 11 hours and $300 is way too much!
Pros: They serve you water if you get thirsty?
Cons: EVERYTHING!!
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