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Businiess name:
Paul's Washer and Dryer Repair.
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Review by:
randy s.
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Review content:
My name is Randy Sacks, I what to support Paul's Washer and Dryer we need more local companies. I am a apartment house manager, after having previous appliance repair experiences that were terrible, I was not looking forward to finding a company to work on my washing machine. But after discovering Paul's Washer & Dryer Repair, I have renewed faith that knowledgeable, quality and honest repair people do still exist! Paul's Washer & Dryer repair is a hands-on, personal service company.
Paul's s is not a huge company with a frustrating automated phone system. I spoke to Dave about a washer part than needed to be replaced. He took the time to discuss it with me, which also showed that he was completely familiar with the problem. David recommended that I have my dryer cleaned out at the same time since I never had that service performed before. He quoted me a very reasonable price over the phone and gave me an actual appointment time (unlike the big service contract companies that give you a window of four hours).
David and Oscar were timely, professional, clean and courteous. They removed and replaced the part on my washer and also checked out my dryer. David said that my dryer was very clean as it was, and therefore didn't t need further cleaning. He added that doing unnecessary work can sometimes bring about other issues. He could have easily gone through the motions of cleaning my dryer and charged me for it, but he didn't t. So I ended up paying less than what I had been quoted.
I highly recommend Paul's Washer & Dryer Repair and only wish they serviced other appliances as well!
Randy
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