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Businiess name:
Happy Tails Pet Resort
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Review by:
citysearch c.
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Review content:
I took my two dogs to Happy Tails about a month ago. I had visited the website first, which by the way, is completely misleading. If you actually look at the building you will see that all of the dogs are laying on the cold concrete with bedding hanging off of the kennels. Some have water, others don't. I walked in the door and I am pretty sure the ENTIRE staff was standing at the front hanging out and blabbing...none greeted me until I walked up to the counter and told them my name. The bigger, curly haired receptionist was extremely rude, not only on the phone but in person as well. I brought treats and bedding in hopes of making my babies stay more comfortable. The treats remained unopened and it was quite obvious the bedding was never used. The so-called "assistant manager" was very defensive and would not admit to any wrong-doing whatsoever. She seemed uneducated and had no idea how to take care of herself, let alone run a business. I am extremely disappointed in the level of care my pets received and will certainly NOT be going back. I hope they can find the staff and handymen they need to get this place in order. It certainly has potential with a little TLC.
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