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Businiess name:
Cafe Blue
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Review by:
citysearch c.
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Review content:
MUST READ!!!!
I really hope the owner/manager reads this because this is coming from an experienced restaurant manager, now business owner.
I want to Cafe Blue by the way of a Living Socail coupon and me my wife and daughter decided to use this on a beautiful friday afternoon. This review is in no way directed to our waitress at CafeBlue she was awesome, prompt, polite and everything come out perfect. On to the food. The food and drinks were great, the coconut shrimp VERY good and my red fish was great, as was the stuffed shrimp.
NOW ON TO THE UGLY! !
We received our bill and there were 2 thing that were very disturbing. First off, they added gratuit to our bill and there were only 2 adults and a child dining. Tacky!
Second, they not only added gratuity, they added it to the entire amount of the bill minus the coupon. This is unheard of! I complained and infomed our waittress that I would have easliy left a 30 tip on for the bill but was shocked to find out they they do this for all "Groupon type" coupons. What they are saying is that there daily deal folks are cheap, BS if you ask me. To be honest, it ticked me off! Tacky X 2
After complaining, the manager took the amount off so I could tip more? I don't this so. The botton line: IF your using a Daily Deal coupon at Cafe Blue BE PREPARED, they will Add gratuity on your tab for the full bill amount even if your dining with you and yours. Did I just type that, I still can't belive it!
Are you listening Cafe Blue restarurant owner/manager! This is a HORRIBLE Business practice and would never consider purchasing another related offer from your establishment.
I had a really hard time not leaving this place only 1 star but our waitress was great and the food was great. These stars go to both of them, the restaurant manager gets a negative 5.
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