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Businiess name:  University Toyota
Review by:  Charla M.
Review content: 
I bought a car there a year or so ago. When I test drove the car, the car had trouble starting. I was told that it was the automatic starter, by the salesman, he had it checked and promised that if there were any problems in the future they'd be taken care of ASAP. Well, problems weren't what we had. We had a lemon. The brakes went out while I was driving it 2 days after I bought it and the dealership said not to worry, that wasn't a safety concern at all. What?! They have left me without a car or rental for weeks at a time. I talked to everyone there, including Chevy and GM (since we bought a Chevy) and no body would do anything. The salesman avoids us. The day we bought the car, we filled out all the paper work and got a call a week later saying they had filled it out wrong and that we needed to come back and fill everything out again! Everytime we take the car in to have one thing fixed, it comes back with 3 more things wrong. We have already had 3 new cd players put in, and already this last one is broken so they have to put in another. They have stained the seats and floors, chipped the dash, and one time even used over 1/2 a tank of gas!! Once we drove the car off the lot, they could care less about us or the car. One of the service managers even came up to my boyfriend and made lude, obscene comments about other employees and customers. He wasn't even discrete about it!

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