iStorage Self Storage

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5509 Shad Rd
Jacksonville, FL 32257

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(904) 245-1069
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Reviews
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Best

They were all very good to us while we were there

Worst

STAY AWAY... save the headaches. Deceptive business practice. The old bait and switch. They reel you in with teaser monthly rates and then increase it after a few months. Their co...

Deceptive Business Practice. 1/23/2014

STAY AWAY... save the headaches. Deceptive business practice. The old bait and switch. They reel you in with teaser monthly rates and then increase it after a few months. Their contract states that they can increase the rent every month because this is a month-to-month lease. I started at $37.00 a month for a 5x10, then in less than a year I was at $68.00. Their reason... "it's market value". All the comments about this facility are of people's immediate experience... no long term relationship with this company. I wonder why?!?! more
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totally good 10/28/2013

They were all very good to us while we were there more
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Very good service!!!!! 10/28/2013

The lady there was very helpful and we enjoyed working with her. more
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Great service 10/28/2013

Great service more
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Customer Service 10/28/2013

Self storage is a commodity found throughout Mandarin. The customer service is outstanding and stands out among the competition. The price offered is what got us in the door. more
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Horrible 10/25/2013

I moved my stuff out a year after being there and infested my new place with roaches yuck...and my rent went up 3 times in just a year way overpriced more
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Overall, I had a good experience! 9/3/2013

My experience with Mandarin Self Storage on Shad's on-site manager, Lauren, was good. She was very courteous and informative. Whether or not she was giving me a deal, it still felt like she had my best interests in mind as far as what unit would really fit my needs. The place felt friendly and reasonable. more
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Good service at a good price 8/23/2013

I had a great experience with Mandarin Self Storage of Shad Rd. The timing didn't work out for me to use them for the full period, but for the time that I used their services, they offered good service at a good price. I would recommend them. more
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I think the rating speaks for itself. 8/20/2013

I haven't had a single complaint with Mandarin Self Storage of Shad Rd. The only thing that ever happened was a leak in the roof and they gave me ten or fifteen percent off until it was fixed. I've been storing there for about two years. I like the fact that I can drive right up to the unit. I use their facility for my construction business, so I need to be able to do that, and a lot of these places make you take everything inside now. more
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GREAT SHOP SPACE FOR NEW OR SMALL BUSINESS 8/19/2013

GREAT PLACE TO RENT IF YOUR A SMALL BUSINESS OR JUST STARTING OUT. I RENTED ONE 12X30 UNIT AND BEFORE I LEFT I WAS AT 3 UNITS. FRIENDLY STAFF, CLEAN WELL MAINTAINED FACILITY. I WOULD DEFINITELY RECOMMEND YOU CHECK THEM OUT IF YOU NEED BUSINESS STORAGE! more
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Well-suited for business. 8/13/2013

I've been using Mandarin Self Storage of Shad Rd for a business location and a business address for about two months. The general manager, Lauren, is very accommodating. It's a very professionally run and well maintained operation that's very suited for business operations. more
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Editorial review from Citysearch 5/2/2013

I needed a place to put my stuff while I was looking for an apartment in the area, and Mandarin was a good find. Not only have I been here a number of months, I got a larger unit and now run my business from there as well. The staff is great and the location is perfect for me. Never had any issues with long term leases and the pricing is comparable to everything I have looked at. more
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Editorial review from Citysearch 2/8/2013

Do NOT use this storage facility!!!!! They use the typical bait and switch technique. They get your business by being one of the cheapest storage around, but after 2 months your monthly rent increases to the ""market value"". They get around this by entering into a monthly lease so when you try to negotiate their manager answers ""pay the increase or move out!"" Go with a reputable company and save yourself the inconvenience of having to move twice! more
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Loretto Self Storage 7/30/2011

We run our business out of one of the units. Very nice, with wifi, bathroom, 24 hour access. Our rent includes electric and light. Would recomend to others. more
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Owner Message

  • iStorage Self Storage offers convenient and affordable self storage in Jacksonville. Whether you're looking for temperature control, drive-up access, covered parking, or wide aisles for easy truck access, you'll find a storage unit to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Store with iStorage Self Storage and see why our units are the ideal place for all of your storage needs. Come visit us at 5509 Shad Rd

Additional information
  • Hours: Mon 10:00am-06:00pm, Tue 10:00am-06:00pm, Wed 10:00am-06:00pm, Thu 10:00am-06:00pm, Fri 10:00am-06:00pm, Sat 10:00am-05:00pm
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