bobs feathered friends

Jackie did get her refund, but now we don't leave it up to the credit card company to do the refund. If you are charged twice in error, you get refunded by the store as soon as we get it confirmed. In fact we haven't had in any double charges in a long time. Sorry for jackie's inconvenience. more

we were double charged on our debit cards. i went to kim and asked her to fix the problem. she didnt. she wouldnt call me back and kept saying that they only got paid once. i showed her my bank statement where they charged twice. she gave me her c.c. merchant #. they didnt help. this happened on 9/5/09. it is now 9/14 and i still dont have my refund. i called today and told her my bank said that they(bobs) received 2 payments. she said she was sure she only got paid once. she finally volunteered to call my bank i told her to please do. she hasnt helped or offered to help one bit since this began. i cant get anywhere with their c.c. mechant either. we are told to support our local small businesses but after this i will just go to the corporate shops. more