Having had many, many bad experiences with HVAC companies, I was prepared for nothing but disappointment and frustration when I chose Air Medic to install a new Trane furnace and air conditioner. I chose this company because the sales rep, JC, worked hard to get my business, but he was never pushy nor did he use any ""hard sell"" tactics that so many home improvement salespeople like do use. He also quoted me a very fair price. Nevertheless, as we all know, once the sale is complete, we often find that all the promises made get vaporized as soon as we sign on the dotted line. But, so far, I've been nothing but impressed with Air Medic. What really took me by surprise was the professionalism and friendliness of the installers, Angel and Gerard. Not only were they patient in answering my questions as the installation took place, they actually seemed enthused when telling me about my new system. And these guys weren't just ""installers"". They were well-educated, well-trained, gentlemen who seemed to actually be enthused about the product, and were also the first employees I've met in a long time who actually had nothing but good things to say about their employer. At the end of the day, they insisted on sweeping up the tiny amount of debris that naturally occurs with any sort of home improvement project (the house was probably cleaner when they left than it was before they arrived!), shook my hand, and drove off into the sunset. The sales rep, JC, was quick to follow up. Now, I can't say everything is working perfectly yet, because the system hasn't been used much at all. But if Air Medic continues to provide the high standard of service set by JC, Angel and Gerard, they'll have me as a customer for life.
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