Have you ever gone to a place to purchase an evening gown? If so, you know it is an investment purchase, and you want the experience to be as memorable and welcoming as possible.
Well, at Zinni's that is not the case. While the associates seem pretty nice and helpful. Especially Ellen, she is the best! By the time you meet with the owner, it is a complete 180 from the initial experience.
I have never encountered someone so RUDE or IGNORANT! It is really hard to believe that this person actually OWNS the business, and has not been shut down yet.
This lady made alterations on my cousins dress, and is not even a seamstress, and told us to get out of the store upon asking her to fix it.
When is it ok to treat your customers as sub-par human beings? If it were not for customers, you would not be in business. We will all be contacting BBB, she needs to be reported, and put out of business.
No rating for you, and one star for Ellen!
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