when I got there I signed in on the sign in sheet at 1:50 and then waited till 2:35 to be called back by a nurse. We went over a few things and she took me into the room to wait for the doctor. He walked in with a nurse at 2:40, didnt make eye contact, shake my hand or exam me in any way shape or form. He asked what brought me in I told him I wanted to get on birth control. He said unless it's the pill he doesnt prescribe it because" he's too lazy" but could refer me to his son who is an ob/gyn. He asked if I was on any medication I said yes, told him what it was and the milligrams and he said if you are happy with it then we wont change anything. And sent me on my way. That took 5 mins. I was out of the back room at 2:45pm. When I was getting my son and purse I noticed the open laptop on the counter that the nurse had been using so I took a look at it, it stated that I had been seen for 25 mins. Which was 20 mins from the truth. When I asked the nurse when she came back she said that was normal for them to put 25 mins, regardless of how long you were in there because they double and triple book appts. Some people might be wondering how I know the exact time... when you have a 16 month old and you are waiting that long you have a tendency to watch the clock a little bit more closely. I called my insurance and filed a grievance report because I dont think it's right to be billed for more than I received. The sent him my grievance and his response was "at my visit on 12/22/14, he spent more than five minutes with me, including review of your medications with a one month follow-up. He stated he spent time reviewing various birth control options. Dr. Zimmerman stated that he explained that he does not insert IUDs, but would refer you to an OB-GYN doctor for this" That is taken word for word from the grievance response I got from my insurance. The thing is, I NEVER asked ANYTHING about an IUD, I have never and will never use one...He has the worst bed side manner of any doctor/nurse I have ever dealt with!
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