3/7/12 12:45pm
Went into Zen for the FIRST time to get yogart was NOT greeted when I walked in....I got my yogart and the man behind the counter just looked at me. I asked him ""Do you talk"" and his reply was ""Yeah...sometimes and today is NOT the day"".....Okkkkkk so let me get this straight I'm here supporting this business and you don't want to greet me. I asked for a receipt and during the transaction and asking other questions he did not give me my receipt. I walked outside and realized and went back into the store and asked for my receipt and was told ""You want a receipt for a CASH purchase????"" and I replied ""YES...I told you when I checked out I wanted one"" this man behind the counter informed me that the receipt was in the garbage can and he would have to dig it out and there was NO way he could re-print one from the cash register.....HOLD ON it get worse...I then asked ""What is your name?""....""TAYLOR"" he replied ""I am the MANAGER""! So not only am I getting BAD service, but I'm getting it from someone in a leadership position. I CAN NOT find a corporate number for this company (what kinda business don't have a corporate office) and of course when you call back TAYLOR says there is NO corporate number...basiclly the buck stops with him!!!. I could NOT enjoy my yogart because of the bad service, the price was much much better than Yogart Mt &Treat yourself but for the Shitty a$$ service, I will keep driving to Hoover & 280 (30min away)....Dreadful shame
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