Your Neighborhood Maid

Ms. Trudye Nesbit, I would like to respond to your review dated March 18, 2013. When a home is in the condition that your home was in it takes a while to clean. The stove, refrigerator, bathrooms, baseboards, ceiling fans, and carpet were all in pretty bad shape and required much scrubbing. The home was also full of dust and cobwebs. All the floors had to be hand scrubbed. I'm not sure when the last time the home was actually cleaned and thus, it takes time to do so. I asked you if there was anything else you wanted done and you said no. If you would have made your displeasure known at the time I cleaned, I would have corrected anything you needed. I do recall you asking me why the shower was still wet. I don't wipe down the shower fiberglass to dry them, only to clean them. There wasn't one inch in your home that didn't require me to hand scrub. Even the tops of the cabinets were covered with very thick grease which required several applications of grease cutter and scrubbing. I have been cleaning for several years and have many happy current and former customers as listed on the About Us page of my website. I am sorry that you didn't communicate your displeasure and allow me to correct anything you were unhappy with. Just please bear in mind that I can't make something look new that is very worn out. I hope that you will give your next service the opportunity to make you happy if that is possible. I will mail a copy of this to your home address in Stone Mountain in case you don't see this. Thank you. more

When I contacted this maid service I she said she was very good at house cleaning and she was quick. It took her 4 hours to clean an empty already (basically) clean house. All I asked her to do was to ""spit shine"" the house to prepare it for open house. \r I left her alone to run some errands. I came back 2 hours later and she was still cleaning the same kitchen she was cleaning when I left. Don't forget the house was empty (cleaned out, nothing in it) and she hadn't ever mopped the floor in the kitchen yet. \r When she did mop the floor she dry mopped it. She had a mop that squirted some water on the floor and then she dried it with the mop.\r I had to ask her to go back and redo several things she missed. Because she sensed my displeasure with her progress she began to rush and half do the job she should have been doing for two hours. Or maybe half doing things is her approach to her job. \r Don’t hire this woman unless you plan on standing over her while she works.\r more