Where do I start? I confirmed a cleaning lady to come out to my house. She never showed up and never called. I called the company and they sent out another cleaning lady who came 2 hours later than I had hoped so I was late to work but I left cash out on my table and left for the day. I came home and my roommate said the cleaning lady was at my house for about an hour and a half and had barely cleaned anything and took the cash and left. The toilets were not cleaned, not one surface was dusted, the mirrors and windows were not windex'd, the floors were not moped (maybe swept) they didn't take the place mats off the table to clean it but rather just cleaned around them (can't believe that) . They cleaned the countertops but didn't wipe off the soap with water after so there is about a millimeter of soapscum on my counter tops. They put a bottle of expensive toner sideways in my drawer without closing the top of the bottle and it spilled all over my drawer. Their vacuum broke halfway through the job, this person had obviously never cleaned a house before and was totally unaware of what a cleaning lady is supposed to do. After I called to complain I received a nasty text message from the cleaning ladies cell #. Which I thought was so entirely unprofessional.
Pros: nice people, articulate
Cons: unreliable, no shows, poor service
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