I called for a taxi at around 10:30am on a Tuesday (off-peak time) in the West Knox area and it took 50 mins to arrive. Even if the cab was in downtown somewhere, it only takes 10-15mins to drive from there.
The taxi driver was a smoker, so my clothes smelled of old smoke for the rest of the day and the car was a clunker - kept jerking as it had a transmission problem and the seatbelt alarm kept going off at random times (a ""system glitch"" according to the driver).
Upon arrival I realized that they're stuck in the dark-ages and didn't accept credit cards, so I had to scrounge up a handful of quarters to pay. Not very oriented toward customer convenience.
I won't bother calling them again.
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