I was in for some scheduled maintenance and a few additional issues. Joe made sure I got the benefit of several online coupons I was unaware of and worked with the service maanger to get one of the repairs covered under warranty, even though I had waited too long to have it looked at. From ride-alongs to hear that mystery noise to taking the time to field my questions - this team has always been very helpful and has never made me feel intimidated by my lack of car knowledge. In a field with so many questionable practices, the service team at Yates has earned my trust and loyalty.
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