In response to Respect\r
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Thank you for notifying us of your complaint. At the Wyoming Animal Hospital we strive to provide our clients with the best possible service, and when a client feels that we failed to meet their expectations, it's important for us to know.\r
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We're sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that you experienced. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our clients and their pets, we've notified the front staff of your complaint.\r
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Your patronage is important to us, and we hope that you will continue to give us opportunities to serve you.\r
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Thank you again for bringing this matter to our attention.\r
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Sincerely,\r
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Karen Blackport\r
Office Manager\r
Wyoming Animal Hospital.
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