I had the misfortune of parking at this garage on Saturday night - BIG MISTAKE. I arrived at the garage around 6:30pm after searching for street parking for a good 20 mins. I saw a huge sign out front that advertised $17 for parking so I thought to myself, ""okay, its kinda steep, but I just want to park and meet my friends for dinner"" so I decided to park and pay the outrageous fare. I returned to my car at 10pm with a $20 bill in my wallet (just enough for parking and the pike toll). WRONG. I hand the cashier my $20 and he asks me for the remaining $9 - umm, excuse me? Keep in mind that this garage accepts CASH ONLY. I asked the cashier politely if I could pull my car through, park outside and run to the ATM so as not to hold up the long line of cars waiting to exit the garage. The cashier told me that I cannot get through without paying and that there is an ATM inside. I put on the hazards and run to the ATM, all the while throwing apologetic looks to the cars behind me. After a few attempts with my debit card and no dispensed cash, I determine that the ATM doesn't have any cash left in it! I run back to the cashier and explain the situation calmly and ask him, again, if it would be possible to pull my car through, park right outside, run to another ATM and get him the balance. Again, he responds that he cannot let me leave without paying. WTF!? There are only two cashiers checking people out so you can imagine the long line of cars, the expletives and honking - hell, I would be upset if I was in their situation, too. Frantic now, I run to an ATM in Faneuil Hall, type in my pin and the ATM informs me that I have exceeded the number of pin attempts. I am at a loss of what to do at this point and I begin to cry due to an overwhelming feeling of helplessness. I return to this cashier and he finally accepts my license and provides me with a bill for $9. I have never before felt so angry and will never return to this garage. STAY AWAY.
Pros: Location
Cons: Service, price gouging
more