Worden-Martin Nissan

Worden in Champaign has had car for 1 week. Keep telling us it is fixed and car is worse than when they started. Rude, arrogant service manager. Refused to show us or return parts they claimed they replaced. Claimed they performed recall work that had been done at another dealer six month earlier, tying up car longer. Car still not repaired and they are still giving us the run around. Do not use their service department u will regret it. Definately would not buy a car from this dealer with such poor service more

I know, I know, you never go to the car dealer for repairs unless the car is still on warrenty. Then you go find a good cheap mechanic and save yourself money when things break down. But the service people at Worden Martin understand that you are not made of money to buy the latest update for your part and just need the car to run. They have always treated me incredibly fair, a common worry for people who don't know that much about cars. I had a faulty power lock control panel that they fixed multiple times for free before it was finally shot and had to be replaced. They have a decent waiting room to sit in while they fix your car, or you can have them drive you to and from wherever else you need to go. I also appreciate that they are right next door to a movie theater, so that's a viable waiting option as well. The price is not cheap, but it is fair and comparable to most other major mechanics in town. They always check with you about what is wrong and what it should cost before they start repairs, so you could also take it elsewhere if you wanted. They are a Cadillac, GMC, Chrysler, Lincoln Mercury, Nissan, and Subaru dealership, so those are the parts they keep in stock. Hopefully your car is running fine, but if you ever do need repairs, give these guys a call. more