Technician arrived when I was told he would, in fact within 5 minutes of the appointed time. Answered a question I had about a minor alteration to my oil fill pipe. Although he did not have the parts needed to do the change he said he would list the parts needed for the alteration on my statement for follow up by the office to make the change. The service to the furnace was efficient and clean. There was no clean up required on my part after he left. I didn't even have to clean the sink where he dumped the water he had to drain. Very pleased with the service which was no surprise since I have been with Woolley for years and their service, rather scheduled or emergency in nature, has always been outstanding.
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