My dogs were patients here for the last two years. The vets seem knowledgeable, but they charge fairly high prices and don't deliver high-quality service. When you call to check on your animal, no one seems to know what's going on with it. The ladies at the front desk are nice, but they'll let you walk in and sit there and never say hi, ask what you need, or tell you they'll be with you in a moment (basic customer service skills). They just ignore you, for the most part. The other thing I didn't like was that they charge extra for letting your dog out for extra play time. I've worked for four different veterinary clinics in my life, and none of the places I worked for charged extra for this. If we had a slow period during the day, or even just five minutes between appointments or surgeries, we would take the dogs that were boarding with us outside to run around and go potty, or we would sit in the cage and love on them and play with them, because we wanted to and were concerned with th
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