Ordered two peices of oak veneer with 3 day select shipping. Called on second day after they accepted the order to see when I would receive the veneer. Was told it would ship on the third day. Called on the third day, was told the material was not in stock (lame excuse). They could have told me that when I ordered the material. It finally shipped late on the fifth day. Received the shipment on the tenth day. It was not three day select shipping and they charged me approximately $70.00 to ship 9 pounds. It took them 5 days to process the order.\r
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Will never order from Wood n Shop again and advise anyone who does to make absolutely sure you know the material is in stock and the order processing time! \r
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They would not even consider adjusting the shipping charges to ground prices.\r
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One upset customer.
Pros: Talk a good business
Cons: Poor customer service
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