Wonderworks Studio

although photographers can be less than perfect, brides can also be difficult to deal with. There are television shows based on the term ""bridezillas""...""Great Photos"" had to communicate with the planner, recommended by a family friend, are key words in this 2006 review that indicates the bride may have been unreasonable in her requests... Pros: great photography-planner more

We used WonderWorks Studios for our wedding photos after they'd come highly recommended by a family friend and Denver event planner. Quality of the pictures was outstanding; however the customer service was awful. My husband and I submitted our order list in September 2006 and our emails and calls went unanswered for more than a year. When they finally responded (not to us but to our event-planner friend), they were completely unapologetic and said they'd get the album completed as soon as they could. Apparently that meant giving us the album in late February 2008 -- more than 18 months after we'd submitted our order (keep in mind they cashed our check the same day we wrote it). I understand that wedding albums are not necessarily a quick turnaround; however the continued non-responsiveness to emails and phone calls was absolutely unacceptable. Definitely not worth the hassle! more