Tim was very upfront and honest with me, and treated me a human being instead of his next paycheck, which after calling around to 8 or 9 other shops for a quote was refreshing. He may have had bad news for me about my car, which was expected, but he was straightforward, knew what he was talking about and, even though I'm female, spoke to me as if I knew the same (which I do!) He's earned my custom for the future, and will be the one I go to whenever I need work done in the future.
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