I was a regular customer at this car wash, but after speaking to the moron of an owner John Lynn I will never go back again. At 9am on Friday I went to the 12th Avenue North location in Fargo, which is not the regular location I use, and put $10 in the dispenser thinking it was the change dispenser. Then I realized it only dispensed premium car washes (the changer is inside). I then pressed the “Refund” button to get my money back but nothing came out (its apparently purposely rendered inoperative, or this one button is just never fixed). I called the phone number on the door and spoke to Lynn (owner and sole employee). He told me, untruthfully, that he had “no way” to make a refund (he would be inconvenienced to come over and get my money out of the machine, or at least mail me a refund check). He also told me I was “the first one in two years” who had made this mistake (??) and I had to buy a premium ticket ($5 lowest cost) and get tokens as change. I said I just get $2 washes and didn't want premium ones. He said that he would not give a refund. I asked why then there was a refund button. He said someone else would enjoy getting free tickets. I said I didn't know what he was talking about. Later he clarified to make the rudeness obvious by stating that I could just leave the money in the machine and someone else would get $10 in free washes. He kept trying to divert the discussion by turning it into a talk about tokens as opposed to quarters. I said I wanted my money back. He said he wished I would call the police or go to small claims court! The guy's a real horse's “A”. My advise: DO NOT WASTE YOUR MONEY at this Weasel of a Wash.
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