Westlake completely ruined my daughter's expensive dress (her flower girl dress for my brother's wedding) by putting it in the washing machine!!! They REFUSED to reimburse only half the price of the dress. Management is stubborn and unwilling to compromise and I was nothing but gracious about the whole situation. She told me she would give me $20 for the dress but then deducted the cost of dry cleaning and gave me $2!!!
Cons: Stubborn managment
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