West Chapel Auto Svc

Great service, very knowledgeable and friendly people. I have been through many repair shops recently and nobody could fix my car. I only spent a lot money. West Chapel Auto fixed it in few hours for just fraction of money other had been asking. I was very pleased with service (make sure you ask for Jay - he knows a lot about cars and its problems). Highly recommended this shop!!!! Pros: FAST AND FRIENDLY....HONEST TOO more

Jay is the best. I got tired of paying dealer prices, and I""m so glad I found WEST CHAPEL AUTO SERVICE. Jay always takes care of me right away, no waiting, no hassles, no runaround, no games. He does great work, at great prices and with great service. This is probably the most straightforward mechanic I have found to date. Pros: honest more

I moved to Cherry Hill a year ago and haven't been able to find a mechanic I trust. A friend recommended Jay to me. I won't go anywhere else again. He knows what he's doing and he'll go out of his way for you. The work is reliable and done right the first time. Give him a try. You won't be disappointed in the service or the prices. Pros: FAST SERVICE more

I have been taking my cars to Jay's for more years than I care to recall. They are an hour drive from my home. He has NEVER disappointed. He, and everyone in his shop, know what they are doing and do it well, efficiently and always at a price that pleases. Jay never pads his estimates, never inflates the problem, never cons you on the time it will take to do the job and always deals straight. I have brought him my BMW , Hondas and Toyotas, each in turn, and felt secure in just leaving the car there and having him check it out and deal with whatever issues he finds. When I return to pick up the car he gives me a price that I am convinced is an honest price. (Yes, I've checked on that from time to time and he has always come out ahead.) I trust him completely; he is a man of honor and integrity. We thank him for his hard work and dedication to us. THANKS JAY!!! Pros: TRULY WONDERFUL PEOPLE Cons: THANKS JAY!!!!!!! more

I was very very happy to be referred to WEST CHAPEL AUTO. I felt taken care of, not cheated, and told honestly what was going on with my car. Jay fixed my car as needed, and no more. He told me there was more that could and should be done, but that it wasn't necessary which allowed me to make a decision based on my budget, yet feel that I was safe. Jay's a great guy, and not out to take advantage of people. He'll fix your car correctly and not do more than needs to be done. I highly recommend WEST CHAPEL AUTO. Pros: VERY PROFESSONAL Cons: VERY BUSY SHOP more

I brought my car in to get repaired. The service was excellent. They were fast, friendly & thorough. It was a GREAT experience overall. Pros: VERY FRIENDY AND KNOWLEDGABLE-VERY CLEAN more

Fast quality service...No Waiting...Replaced my exhaust system on the spot.Jay was very knowledgeable and friendly and was more than happy to walk me through the entire repair process from start to finish. Jay seemed to have a better understanding of my car than the dealership and completed the job for 40% less than the dealership estimate. Lots of happy customers coming in and out while I waited for my car. Pros: fast,quality service- very knowledgable more

I bought my first car ever, without knowing enough about it and made the mistake of not checking it out properly beforehand. Needless to say i got scammed, and was left with a car needing substantial repairs. In this hopeless situation I was dreading the experience of going to a mechanic, but found WEST CHAPEL AUTO SERVICE here on citysearch and decided to take it there to see what could be done. I was met with honesty and understanding, although they were quick to point out my mistake of not checking a used car out properly before buying. I decided to bite the bullet and do the necessary repairs. What was done was done, and WEST CHAPEL AUTO would help me sort it out. I handed the car in on a Monday, and on Wednesday I got the call telling me everything was ready. Very quick service indeed, and absolutely NO bs in the process. They were straight and upfront about costs, and why the repairs where needed. When I came to pick it up, the lifted the car up and showed me what they had done plus showed me the old broken parts. I left a happy customer. A couple of thousand dollars poorer, but with a great running car, itemized bill and a huge weight of my shoulders. Later in the evening, they called me up just to ask if the car was running ok and if I was happy with everything. Amazing. You won't find that kind of concern for your customers at many places(regardless of business) in this country. I strongly recommend these guys. Pros: EXCELLENT SERVICE!!!!!!!!!!!THANKS GUYS more

I took my car in this past summer after finding them on google and I must say that all the reviews were accurate. I went in and told them the symptoms and they took their time with me explaining a few of the solutions and what course can be taken. They also went out of their way to take me on a small tour of the facility. I think that was to assure me that my baby would be in good hands and it was. They even replaced a brake light that I hadnt noticed was out. My wife just called them for another issue about the car and she was pleased with the patience and respect she received while she asked a few questions. They have earned my trust and whenever I can I talk about my great experience. I am sure if you use them you will have the same experience Pros: GREAT ONE-ON ONE SERVICE-CLEAN SHOP AND WAITING ROOM more

I'd just like to thank the guys at WEST CHAPEL AUTO SERVICE for their fine work and their help, when I was in need. My grand daughter was visiting from Virginia and had a problem with her car. We called for towing service and expected only the worst. The guys came out and towed the car immediately, and fixed the car as soon as it got in the shop . Small town service in Cherry Hill, I did not believe it was possible. Thanks again for your help. My granddaughter made it home safe and sound. Pros: very honest people-knowledgable about their business Cons: none at this time-THANK YOU! more

I have been using WEST CHAPEL AUTO SERVICE for over a decade. I trust him enough to take my car in, say ""do whatever it needs"" and I know I will NEVER be ripped off! They are very thorough and even take the time to explain everything to me!!! Highly recommended!!!! Pros: VERY CLEAN AND ORGANIZED- PROFESSIONAL SERVICE more

Not happy with service or quality of work. Cheap parts used. Had problems later down the line & took it somewhere else. Found out that some things weren't done that should have been. I think the guy that works there did the actual work, not the owner. Pros: Ability to speak with owner Cons: Small place, long waits more