I was so scared to send in my damaged drive. Apparently my backup drive didn't like when my computer would hibernate at night, and it crashed. I have friends that are IT guys, and we tried all the typical ""free"" software on-line. Nada. Then I found this place on Google, then looked for a review just like this one.
Pros: Great service, answer of questions, financing
Cons: The only downfall is human nature to doubt the unknown.
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