I purchased a Demonstrator Toyota Camry from Weiss Toyota Scion of South County. The price was reasonable and I believed I received a fair price for my tread-in. I was told by Chad, the salesman that this car had all of the guarantees and warrantees of a new car and I would not see any difference between a Demonstrator and a brand new car.
When I pick up the car I noticed numerous scratches and several ding on the body. I was assured by Chad that all of these issues, three dents and 20 other paint issues would be resolved and I would be happy with the results.
I returned the car two days latter with all areas in question marked with masking tape. Chad said they would take care of all issues. They did not. When I picked up the call, none of the dents were repaired and the scratches appear to have been filled in with silicone. The areas shine but the scratches are still there.
Returned the car again for same repairs. Once again Chad said that these issues would be resolved. When I returned to pick up the car, none of these issues were repaired.
I would not accept the car so Chad got the sales -manager to review the issues. The sales-manager said he sees the scratches and the dents but I should accept them since I did not buy a new car, I purchased a Demonstrator so what should I expect.
This was not the condition of sale. I was told by Chad that I would not find any difference between a new car and the demonstrator. It was not my intention to over $23,000 for a dented, scratched car.
My recommendation to all who read this is buy the Camry, I love the car but do not buy from Weiss Toyota.
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