I have never in my entire life experienced such nastiness and blatant disrespect from a pediatrician's office as I have experienced today. My ONE YEAR OLD daughter was sick today and your receptionist was just outright nasty and mean, and refused to see my daughter because there was a "$70 balance" on my account from yesterday. I called my insurance company and they said it should only be $20 and all they had to do was call in the insurance to verify the account, but she refused to call the insurance company and said no, we'll just refund you the money afterwards. How about parents that do not have that type of money? Will they just be turned away because you are too lazy to do your job and call the insurance company? I have never ever dealt with anything like this in my entire life! You deal with children on a daily basis and this is the way you behave? She has a bad attitude all the time, never smiles and has a face like the world stinks. The world does not stink - your attitude is what stinks.
PARENTS BEWARE OF THIS OFFICE. Doctors are very nice but their support staff is horrendous. I am shocked they have any patients left with the ray of sunshine sitting at the front desk.
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