My girlfriend and her new husband were married here recently. On their wedding day, they were running late due to a fiasco that took place at their home in the morning. Needless to say, they arrived hurried and flustered but only 5 minutes behind schedule. The first thing that the owner said to them was, "Bride and groom, downstairs. You have 12 guests and owe me $20." There was no attempt to calm them down, make them feel special. It was the first thing said to them when they arrived! While they were finalizing payments, the owner stopped in the middle of their conversation to take a phone call and finalize an ebay sale!
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