I have been in this store several times, and I agree that there is a distinct pet smell every time you go in, but you are going into a pet store so you should expect this to an extent. I also agree that the people are always friendly there, and will help you if you need it. The problem is that the people in the fish department and reptile section do not always know what they are talking about and they continue to talk. I have been told several misleading things by employees while discussing marine fish, which I knew to be false. As soon as the employee said this, I walked out. If you don't know the answer, go find out or say "I don't know." Do not, under any circumstances, give false information.
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