couple of years ago, one could go to this store, and the customer service employees and their supervisors were very well people oriented. Not anymore. IT WILL BECOME ONE WORST NIGHTMARE , especially if you have to do a return. The CSM are very little oriented or does not seem to care about lines, people waiting or customers satisfaction. The employees, specially two at the service desk are are huge, give the worst time to the customers.. It is very frustrated, when a customer tries to return anything, the line is almost outside, and all the employees that should take care of this, walk up and down and do not stop to take care of the customer. Ive also seen a women that are in charge of the workers and the lines just looking like they're lost. I will advice to all readers to go to Target. It is true that their prices might be a little high, but their customer service is excellent and for people like me that just want to buy something and leave or return an item, it works. One thing for Target: keep your receipts. Walmart might have low prices but it is not worth it. Start thinking outside the box!!)
Pros: low prices
Cons: lack of customer service and satisfaction, nightmare when returning any ite, very difficult
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