Came in for my monthly fill and was told I was early. I happened to have my paperwork from my last fill in the car, and when I returned to show it to the person assisting me, she said that's the date the pharmacist filled the prescription but not the date you picked it up. I was shocked. I've been coming here for years I told her and there has never been an inconsistency with the date on the bottle and their system. She turned the screen around and said you picked it up several days later. And there was a different date in their system than on my paperwork and bottle. She said we go by that date not the date the pharmacist filled it. I couldn't believe what I was hearing. I know exactly when it was filled. And that was the normal time that I pick it up - every single month for years. This pharmacy has been in a slow decline the past 6 months, with pharmacy customer service, but this BS... Makes me think their playing games or incompetent. I'm done with this pharmacy and the unprofessional treatment of loyal patients.
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