Ok, I've seen some things around the holiday season but this one is the top ten, for sure. It was Friday, Christmas Eve approximately 5:30pm. Some man came in to exchange a gift for his little girl. He bought the wrong one apparently. Well, this man tried so hard to reason with this particular 'manager' & this guy wasn't having it NO WAY NO HOW!! I mean, he was REALLY LOUD!! I couldn't see what all the fuss was about. I mean, he had proof he bought it so just *Let the man exchange it. This 'Mr Diante' was getting really heated & started YELLING at this customer who just wanted to get the right toy for his little girl. I was in SHOCK! WHY he would NOT let him exchange it...I have NO IDEA. I mean, as a manager, you'd think he'd try to please the customer esp seeing it was Christmas Eve! The customer told him his little girl was crying...he didn't care! He started to shout angrily at the customer & [get this] TOLD HIM TO LEAVE THE STORE!! ACTUALLY KICKED HIM OUT!! Can you believe that?? What a jerk! I can see by the review above me, I guess this is the way they do things at this store. Not only do they allow NO EXCHANGES but if you dissagree,they THROW you OUT of the STORE! UNBELIEABLE & very bad for buisness, I imagine. Anyway, it's Christmas Eve so I thought I would go on this website & write about what I saw. Thanks for listening. Merry Christmas & To All A Good Night~
more