My mother has been at Waldon Woods for almost 5 years. I agree that the previous Administrator left a LOT to be desired. When I visited my mom over the holidays I met the brand new Administrator - WHAT A DIFFERENCE! Heidi is kind, compassionate and really has a great handle on improving the facility. She was gracious enough to rearrange her busy shedule to meet with me on almost zero notice. We sat down to discuss my mom's 2009 rate increase and, after an incredibly productive and informative meeting, Heidi reduced the increase by $300. There is NO way that would have happened before.
Pros: Caring staff, involved Administrator, on-site hairdresser
Cons: the food, the location isn't the best
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