Wagner Rug & Flooring

id: 27334215
marker

302 E. Main St.
Westfield, MA 01085

marker
(413) 642-1485
Incorrect info? Correct your listing
Main categories:

Flooring Store

Related categories:

Other

Reviews
( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

We purchased capeting for our entire house along with new linoleum for the baths and kitchen, and the bill came to around $6500. Installation was good in most areas, but there we...

Lousy Service 11/27/2011

We purchased capeting for our entire house along with new linoleum for the baths and kitchen, and the bill came to around $6500. Installation was good in most areas, but there were some mistakes that took more than one complaint to get corrected weeks later. In addition, we went back to Mr. Wagner nearly a year later to let him know that we had a problem with a ""high spot"" in the rug in the hallway. This was a fold in the carpet that never layed down, but we were assured that it would smooth out in time. Now after about a year of wear, it looks like a frayed seam in the middle of our hallway. We went down to see Mr. Wagner personally to speak to him about it, and he said that he thought the back of carpet had been cracked, and that's probably why it never layed down. He promised to call us to come out to look at it, and we never heard from him again. You would think after spending this amount of money for the top of the line carpeting and linoleum, we would have gotten better service We wouldn't recommend purchasing flooring from Wagner Rug if you expect them to stand behind their products or installation. more
< Previous 1 Next >
Owner Message
  • Wagner Rug and Flooring provides all of Western Mass with the best values in carpets, hardwood, laminate, ceramic tile, vinyl flooring, waterproof flooring and area rugs. Conveniently located on Mainline Dr. by Salvation Army off of Route 20 in Westfield, Ma. 01085. We service the flooring needs for Westfield, Southwick, Agawam, West Springfield, Springfield, Southampton, Russell, Chester, Chicopee, and everywhere in the Hampshire and Hampden County!Wagner Rug and Flooring has been a family-owned business since 1970. We specialize in residential and commercial floor covering carpet, hardwood, tile, laminate, vinyl, waterproof and more. We are family-owned and operated with our reputation for quality service, updated products, and competitive prices. Visit our store where our team of professionally trained and helpful staff is ready to assist you. You simply cant go wrong with hardwood floors for your home. Not only are they timeless, durable and great looking, they also have a life span that is hard to match. In fact, its likely to be the last floor covering you ever have installed in your home. Especially if they are well cared for and maintained. Wagner Rug and Flooring has spent more than forty years making sure our customers find the perfect floor covering for their home and their needs. More than that, we help you make sense of the process so that you dont feel as if youre going it alone. We proudly service the areas of Westfield, West Springfield, Southwick, Agawam, and Chicopee, with a showroom located in Westfield, MA. Stop by at your convenience and one of our helpful staff members will answer any questions that you might have about your flooring needs. The first thing you might want to consider,is what type of board youll be needing. Of course, the most common for most homeowners is the solid wood boards, which are one piece of wood, all the way through. However, you can also choose engineered wood. This consists of a real wood veneer attached to a backing material. Its still real wood, but it can be installed in places where hardwood cant. Since it doesnt expand and contract with changes in humidity and temperature, theres less chance that it will warp, split or break with these changes. You will also have the choice of having your floors factory finished,or finished right on your own site. Factory finishes cost a bit less and are usually quicker and easier to install. Whats more, you wont have the added odors and chemicals that can accompany the process. Site finished, however, will give you a gorgeous appeal that is completely unique to your own home. You have more control over customization this way, although they do require more skill and craftsmanship.If you choose to go the site finished route, you will likely need to vacate your home for days, and possibly weeks, but its likely to be very much worth it. This is another type of flooring that you will want to allow professional installer to complete. Amateur installation of solid hardwood floors can lead to many problems later that you should not have to deal with overall.

Additional information
  • Hours: monday: 09:00-18:00, tuesday: 09:00-18:00, wednesday: 09:00-18:00, thursday: 09:00-18:00, friday: 09:00-18:00, saturday: 09:00-16:00
badge