We purchased capeting for our entire house along with new linoleum for the baths and kitchen, and the bill came to around $6500. Installation was good in most areas, but there were some mistakes that took more than one complaint to get corrected weeks later. In addition, we went back to Mr. Wagner nearly a year later to let him know that we had a problem with a ""high spot"" in the rug in the hallway. This was a fold in the carpet that never layed down, but we were assured that it would smooth out in time. Now after about a year of wear, it looks like a frayed seam in the middle of our hallway. We went down to see Mr. Wagner personally to speak to him about it, and he said that he thought the back of carpet had been cracked, and that's probably why it never layed down. He promised to call us to come out to look at it, and we never heard from him again. You would think after spending this amount of money for the top of the line carpeting and linoleum, we would have gotten better service We wouldn't recommend purchasing flooring from Wagner Rug if you expect them to stand behind their products or installation.
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