On 5/8/2018 I dropped off my C70 for scheduled service. The next day I went to pick up the car and immediately noticed a great deal of hot air coming out of one of the driver's side vents even when the AC was on full. I showed the issue to the service manager who agreed something was wrong. Two days later I received a call from him stating that there was an AC/heating issue that would cost $2,000 (supposedly the entire dash needs to be removed).
The car's ventilation system was in *perfect* working condition when I dropped the car off for service. Someone at Volvo obviously made a mistake and now refuses to admit it. The service manager asked me multiple times, "Are you SURE it wasn't like this when you brought it in?" If it had been broken I would have asked them to look at it but, as I said, the AC worked fine right up until the time Volvo service took possession of the car.
Volvo refuses to even discuss the issue and I've had to hire an attorney to look into the issue. I will never purchase another car or have one serviced at Volvo Cars of Cary (1375 NW Maynard Rd, Cary).
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