Volle's Bridal

I wanted to thank you for making my daughter's wedding day so beautiful. Her dress, the bridesmaids' dresses, and the tuxedos were all from you. Everything was perfect and your staff took care of every detail. This was for my oldest daughter's wedding and we recently ordered my daughter Kimberly's dress from you as well. Thank you! more

\r Dear Theresa, \r I wanted to thank you for all your hard work in altering my wedding gown. I appreciate all of your help and suggestions. You were so wonderful to work with. It really made the whole process enjoyable! Thank you so much again for everything. You are a huge asset to Volle's. Pros: beautiful dresses, great selection, wonderful alterations more

I would like to thank you for everything you have done for me this past year. Your staff is very knowledgeable and it was a pleasure to work with them. They made my wedding gown search very enjoyable. Two months before the wedding I started to slowly meet the entire alternations department. They were very accommodating to all of my questions and concerns. The night of our wedding I received a million compliments on my gown and veil. I felt like a princess and I owe it all to Volle's. I recommend Volle's to anyone who is looking for their dream wedding gown. It has been a pleasure being an extremely satisfied customer.\r Pros: Wonderful selection, great service, pleasure to work with, more

I heard on the TV and read in the paper today the story about your dress giveaway yesterday to the military. Kudos to you for your thoughtfulness and generosity. I am especially impressed that you offered 1st line gowns, not just products that are left over or slow movers. Although I am not in the market for a dress, out son is engaged and he and his fiancé' were in town for the holidays. Among other things on their agenda was to look for a reception hall. I made sure that they were aware of your store and what you did for our military families to prompt them to at least give your business consideration. Again, congratulations and thank you for showing your patriotism and generosity. more

Our first daughter getting married. What a wonderful experience to visit a bridal shop of knowledgable staff, huge collection of unique and beautiful gowns!\r We had the best time at Volles. Never rushed, always being attentive and very friendly. The boutique is attractive, clean and very special. All gowns brought to us were very clean, the latest styles and very different from what we had seen at other shops.\r This boutique had always been on my mind when our daughter became engaged. We are excited that this family will be taking care of our daughter, her maids and the tux's.\r Go there, you will be pleasantly greeted and taken care of! more

I bought my wedding dress from here over a year ago and now...my best friend is buying her dream dress for a wedding that is in less than six months! They called the manufacturer and have such a wonderful relationship with them, that the dress will come in by January AND be cut to my friends measurements! Another place we went to said they couldn't do it (maybe they wouldn't!). We received wonderful services from Katie (sales woman) and Deanna (one of the owners)! The price for both of our dresses was less then anyplace we had looked. They have been nothing but helpful and kind to everyone involved......YOU WILL NOT BE DISAPPOINTED! Pros: CUSTOMER SERVICE!!!!!!!!! Cons: NONE! more

We are so excited to have found our gown for our daughters wedding in May 2009. Volles has always been on my list of boutique's to visit when Carly was ready to walk down the aisle. Friends of ours have always spoken about this unique shop where lots and lots of wedding gowns can be seen. The appointment booking lady which took our call was inviting and kind. Our sales lady was incredible. Alice was her name. She knew so much about fit, and proper styling for Carly. We did buy from her. Let me tell you this, Carly wanted to buy on the internet. Our friends daughter did this! What a nightmare. The dress quality she received was cheap, poor fitting and a total waste of money. It was the picture that caught her on the net, not the quality of fabric and construction. I saw the dress! Trusting a long time standing retailer that has owners daily operating the floor, was essential for our buying decision. Volles Boutique was all of that and much more. You must try this gem of a place. AnitaO. Pros: Wonderul quality gowns.....not those cheap fabric imports. more

This was our last daughter to purchase from Volles Bridal Boutique. We have been coming to this boutique for 17 years. We love the owners Volle, Deanna and regulars, Carol (25 years on staff), Mae (the incredible receptionist of 16 years) and Theresa( the finest seamstress on the planet). Each time we have purchased, the experience from beginning to end was wonderful. The selection of gowns are enormous and unique. Other shops we would go too but always came back because of selection, value and service. Take it from a mother of 3, go to this store to experience shopping. Lucy P. Chicago Pros: Very large selection of gowns for all the ladies in the wedding party more

This place cares and knows fashion! I have been to many bridal shops that have sales people who do not know fashion or fit. Volles even had the designer, Volle herself, visit with me to ask questions and make suggestions for my body style. Deanna, the daughter in law brought many beautiful designer gowns to try on. I was overwhelmed with the one that I bought. It truly was perfect for me.\r I will buy my bridesmaids, mothers and tuxedo's from this family. \r PS> The price and quality of my gown was wonderful. more

Not only was the staff at Volle?s Bridal rude and insolent, but they were also dishonest. The store claims to sell dresses at a fair price. They took advantage of my ?first time? shopping experience. Isn?t shopping for your wedding dress suppose to be fun? The employee ?helping? me find a dress gave frequent eye rolls, and I left the store feeling extremely uneasy. Lastly, beware of the lengthy contract they will have you sign if you decide to buy a dress from the store. BUT DO NOT BUY FROM THIS STORE! I had a much better experience at House of Brides in Lake Zurich while shopping for Bridesmaids dresses. more

Volle's might have some nice wedding gowns, but the services are absolute disaster! Because of 5hrs distance, I got promised to do only 2fittings before finish the dress. But, I got absolutely ignored for my 2nd fitting. Even though I had an appointment, I couldn't even see my seamstress, and the dress was smaller than my size 0 even it started with size 8. On 3rd time, my fiance confirmed three times that the dress is ready to be picked up, but it was not even close to finish. All the decoration bids were still messy. So, I and my fiance had to make 4th trip to pick it up, and we started to argue about horrible services with the owner because of unpaid $54 balance over $2000 dress which already paid.\r As whole team, the owners didn't disappoint us. They started to argue about how good deal the dress was since it was from the sale corner(I wouldn't even consider buying the dress if it was not on sale. Simply, it is out of question since I couldn't afford it!), how beautiful the dress looks now (I never complained about the look of the dress, if I had a problem about the look, I wouldn't buy it), it is me and my fiance?s fault since we do not remember the names of the staffs who lied to us (I didn't know whenever I go shopping, I have to write down the names of workers because they are all liars), and how horrible my fiance is to argue about the dress in front of bride(If they didn't mistreat me, my fiance would not argue at the first place, plus I am the bride who start arguing. As far as I know, no matter whether you're bride or groom or no one, you can complain about their services, and that's called CONSUMER'S RIGHT). I certainly didn't spend $2000 for this kind of terrible services & mistreatment, however, these absolute asses didn't even think about apology. I didn't want to waste my precious time with any more of those lame excuses and ridiculous arguments. My fiance and I paid the balance, and we came out of the store with one promise. NEVER GO THERE!\r Pros: HORRIBLE SERVICES!! TAKING FOREVER FOR ALTERATION Cons: 50% off some stocks more