The so-called ""helpful"" and ""sweet"" manageress there is an out-and-out FREAK who can't take NO for an answer! ""Can I help you find something?"" she asks robotically as soon as I step in the door. ""No thanks,"" I reply, ""just browsing."" On second thought I ask to be directed to shampoos. ""Middle aisle,"" she says. ""Thank you."" So I check out the shampoos and then browse elsewhere. ""Can I help you find something,"" she intrudes, snidely adding, ""the shampoo isn't over there""(where I'm browsing, as if I'm incapable of figuring THAT out on my own). ""No thanks,"" I reply, AGAIN, ""I'm just getting the lay of the land and seeing where things are. It's a mind-boggling selection."" ""That's a good thing, isn't it?"" she says, turning pseudo-intellectual with what she most mistakenly THINKS is a ""clever"" comeback, but which just comes off as even more irksome. I'm in a rear corner of the store browsing further when she intrudes overtly with an emphatic, ""Excuse me, sir,"" going quickly in-and-out of a rear stock room's ""employees only"" door. Back to my browsing at another aisle, where she joins me, climbing a step-ladder nearby. ""Can I help you find something, sir?"" she asks me for yet a THIRD freakin' time. If there's one thing I hate it's for clerk flunkys to start ""sir""-ing me with that irritating hypocritically ""polite"" tone! ""Madame,"" I finally ask her in turn, exasperated, ""do you wish me to shop or not?"" ""It's my job to 'help' customers find what they want,"" she says--STILL not taking my blatant and not-so-subtle hint of repeatedly turning down her offers of ""help"": IF I NEED OR WANT YOUR ""HELP"" I'LL BLOODY WELL ASK FOR IT, FOR GOD'S SAKE! Finally I renege briefly. ""Do you have bee pollen granules?"" No, just pills, explaining something about their suppliers when another lady customer comes in, requesting help but saying there's no hurry. ""That's all right,"" this smart-alecky manageress cracks, ""he doesn't want my 'help' anyway. I think I'm pestering him."" PESTERING is the year's understatement! This female FREAK's customer ""service"" borders on out-and-out BADGERING. At that last-straw display of outright RUDENESS I walked straight out the door never to return. So no, I most definitely will NOT ""be back."" And folks, being an all-natural classic physique bodybuilder I spend upwards of a hundred bucks or more a pop at health food shops, and in this instance I was shopping for a place nearer my immediate neighborhood. So the owners of this chain should know: this FREAK just cost this franchise outlet potentially several THOUSANDS of dollars of single-customer business! And this supposedly ""helpful"" manageress sorely needs to learn: once a customer says ""no thanks"" multiple times, they MEAN just that, ""no thanks,"" SO LEAVE THEM THE F**K ALONE SO THEY CAN SHOP IN PEACE! Meanwhile, it's back to GNC, where the clerks at least have the fukin' GOOD SENSE to leave customers alone to shop in peace once they decline any default offers of ""help.""
Pros: Selection
Cons: Customer Service
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