Vision Source Northwest

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4930 Evers Rd
San Antonio, TX 78228

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(210) 431-0366
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Vision Source Northwest - San Antonio, TX
Reviews
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Best

The staff is very friendly and I like the waiting area.

Worst

If you like to wait and wait this place is for you, they overbook appointments and have you sitting around for hours and I mean hours. This has happened to me on several occasion...

nice job 4/19/2012

I love my new glasses. Vision Source was amazing for me, there was no wait and everyone was really friendly! Thanks! more

Informative! 4/12/2012

Yvonne gave me very helpful and very informative service! She is the best! Thank you for all you did for me! more

Great service.... 4/11/2012

Everyone at Vision Source was very helpful and they gave me excellent service. I will definitely return the next time I need an eye exam! more

Good job 4/11/2012

Everyone at Vision Source was very helpful and they gave me excellent service. I will definitely return the next time I need an eye exam! more

Good Job 4/4/2012

The staff is really nice and friendly at Vision Source which means a lot to me. Dr. Pays is absolutely amazing! Thank you for all of your help! more

Good job 3/22/2012

The staff was great and really friendly. I am very happy with the office hours and the selection of eyeglass frames. The office was incredibly comfortable and clean and I will definitely return! more

Great doctor! 3/13/2012

I have been going to Dr. Tou since 1993; never want to change to another eye doctor. He is very friendly and listens to your questions and concerns. He will not suggest any expensive items to upsell or put you on many exams to charge you big money. more

Respectable! 3/13/2012

I was referred to Dr. Tou about 10 years ago. He is awesome. Very thorough and is not the type to upsell anything. He has even given me coupons to save on eye drop prescriptions and I always get a free bottle of saline solution after each visit. I have never waited longer than 5 minutes and he is even open on Saturdays. more

Great experience! 3/12/2012

The only issue that I came across was that my name was not correct in the chart. That was fixed in about 20 seconds and all else was perfect! Thank you!! I will definitely be back!! more

Awesome! 2/27/2012

The staff and optometrist were all very friendly. Even the staff on the glasses area are awesome! Great place for glasses! more

Careful doctor, friendly staff 5/11/2008

I had read the reviews about slow service before going to this Vision Source, so I asked the staff to help me schedule my appointments away from busy times. They have done this willingly, and I've never had to wait more than five minutes to be seen. I have had my choice of appointment times, too, often the next day.\r \r I've always had a problem with nearsightedness, but now my ""reading"" vision is going (farsightedness). The first set of contacts Dr. Palys prescribed just didn't work for me. If I concentrated, I could read with them, but my vision seemed blurry off and on, as if I were underwater. I thought that's just what I had to deal with now that I'm older, and Dr. Palys could have pointed out that my eye tests with them were 20/20 and convinced me to keep them. Or she could have talked me into more expensive bifocal contacts. Instead, she worked with me for over an hour (on a *free* follow-up visit!), checking the fit and prescription with various machines. She decided that my new contacts were flexing a little, messing up my view each time I blinked, and we also sacrificed a tiny bit of clarity on far distant vision in order to bring the reading vision in clearly.\r \r My new contacts are *perfect*! All for the same cost as the old contacts, an even swap, with no charge for all that extra time and all those extra machines and printouts. Dr. Palys listens to her patients, and that makes me a loyal and very happy customer. Pros: Careful eye doctor who listens to her patients Cons: May need to ask the staff to schedule you away from busy times more

slow service, rude counter people 9/4/2007

If you like to wait and wait this place is for you, they overbook appointments and have you sitting around for hours and I mean hours. This has happened to me on several occasions thinking its was just bad timing on my side but it has happend more than three times to myself. I have talked to others sitting in the waiting area to find out that it has happened to them also. This will be the last time that I will be seeing them. Also the front desk not real good at relaying information accuratly miss quoted dates.\r \r The only good thing I can say is the building is nice. Throw away the slow service and bad attitudes and they might have a good service. Pros: Nice building Cons: Rude employies and extremly slow service more

Thoughtful, intelligent, great patience and talent in fitting contact lenses 5/13/2007

I have always had difficulty in wearing contact lenses until I visited the Vision Source of Dr. Agnes Palys. Her state of the art facility and friendly staff made my visit very pleasant. She has the latest in equipment and the Optomap showed I had unknown artifact that no other doctor in 30 years had ever mentioned to me. I needed toric contact lenses and she fit me with hydrogen hydrogel lenses that are comfortable and give me great vision. She even has a Travel Agency on premises and he husband booked me a Princess cruise out of Galveston. This place is fantastic!!! Pros: New facility, latest optical equipment, they take most insurances, Travel Agency on premises for a cruise or vacation. Cons: Walkins discouraged so call several days in advance to see any of the two doctors more
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San Antonio's #1 Network of Private Practice Optometrists

Owner Message
  • The independently owned and operated Vision Source Eye Care centers in San Antonio offer comprehensive eye care for the entire family. As part of North America’s premier network of private practice optometrists, San Antonio Vision Source offices are able to provide their patients eye health care utilizing he latest technology and progressive optometric procedures. And because each office is owned and operated by a doctor of optometry, your entire experience - from exam through fitting in glasses or contacts – take place under the supervision of your family eye doctor.

    San Antonio Vision Source doctors provide medical care for the eyes, treating and managing treatment of:
    • Glaucoma
    • Cataracts
    • Macular Degeneration
    • Diabetic Eye Disease
    • Dry Eye
    • Eye Infections
    • Eye Injuries

    To find out more, call your local Vision Source office - 210-569-0356

    Hours of Operation:
    Open Monday – Saturday. Some offices offer extended evening hours. Please visit our website for additional information.. Vision Source doctors prescribe only first quality products for the patients,including:

    Contact Lenses
    • Ciba Vision®
    • CooperVision®
    • Acuvue®
    • Bausch & Lomb ®

    Eyeglasses
    • Coach®
    • Gucci®
    • Prada®
    • Nike®
    • Calvin Klein®

    Sunglasses
    • Oakley®
    • Maui Jim®
    • Costa Del Mar®

    Note: Since each office is independent owned and operated,not all brands may be available at all offices.

Additional information
  • Hours: Mon 8:30am-5:30pm, Tue 9am-8pm, Wed 8:30am-5:30pm, Thu 9am-8pm, Fri 7:30am-5:30pm, Sat 8:30am-1:30pm, Sun Closed
  • Payments: Visa, Master Card
  • Neighborhoods: Northside
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